Last Updated: January 2025
Hairmaxxr ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
We may collect information about you in a variety of ways. The information we may collect via the App includes:
Personally identifiable information, such as your name, email address, and demographic information (like your age and gender), that you voluntarily give to us when you register with the App.
Information you provide through questionnaires, such as your hair condition, routine, and goals.
Images you upload for hair analysis. These images are processed by our AI models to provide our services. We do not use your photos for any purpose other than providing and improving the service, unless we obtain your explicit consent.
Information about how you use the App, including your interactions with features, time spent in the App, and usage patterns.
Information about your device, including device type, operating system, and unique device identifiers.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
We do not share your personal information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:
We may share your information with third parties when you have given us explicit consent to do so.
We may use third-party AI service providers (such as OpenAI) to process your photos and data. These providers are contractually obligated to protect your data and are not permitted to use it for any other purpose.
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information:
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy, please contact us at:
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located and our central database is operated.